Crutchfield

Crutchfield reviews

Outstanding
Outstanding: 9.5/10
310,171 customers have rated this store since 1996
Customer Certified
Crutchfield
  • Address: 1 Crutchfield Park Charlottesville, VA, 22911, UNITED STATES
  • Tel: (800) 955-9091
  • Online: advisors@Crutchfield.com

Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in 1974, Crutchfield has been a respected authority on car and home entertainment products. The people who staff Crutchfield's call centers are noted for their high integrity, product knowledge, and technical expertise. To aid shoppers, the site offers enhanced product information, unique shopping tools, multi-angle photos, product comparison charts, a detailed list of exactly what's included in the manufacturer's box, and much more. All products on the website are offered with a money-back guarantee and all orders come with free tech support.

Ordering Methods

  • Online
  • Email
  • Phone (888) 955-6000
  • Toll Free (888) 955-6000

Special Features

  • Confidential by Customer Request
  • Live Customer Service Rep.
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Guaranteed Security

Delivery Methods

  • Priority Next Day Air
  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground

Payment Methods

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other Optima, Western Union Quick Collect, PayPal

Crutchfield ratings

Summary

  • Overall rating
    9.5 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Crutchfield

  • 9/10 Review by: Online Shopper

    Athena was great. Every interaction with Crutchfield is great!

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  • 9/10 Review by: Online Shopper

    No other comments.

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  • 9/10 Review by: Online Shopper

    Quick service,fit perfect

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  • 10/10 Review by: Rick

    Very easy website! I have bought a lot of stereo equipment from you guys because of how easy it is to buy it from your website! Job well done! You have my business forever and I'm only 22!

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  • 5/10 Review by: Tommy Pastrami

    I was not happy with the Sony Financial Card lookup as it did not work even though I had just applied and been approved for a card. I could not use my new card on this website as the card number was necessary, but the card takes a week to arrive....

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  • 10/10 Review by: What Meow

    I've been buying from Crutchfield for years with confidence. I'm sure that todays purchase will be another such experience!

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  • 8/10 Review by: Online Shopper

    Thanks for the great experience

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  • 10/10 Review by: Keith

    Ordered TV sound system. One speaker was larger than I had anticipated. I decided to return. No issue with return and replace All went well

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  • 10/10 Review by: spydirhands

    Super fast shipping. Exactly what I was looking for. Thanks Crutchfield!

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  • 10/10 Review by: mtbell001

    This is the second order I have made with Crutchfield. The experience has been great, and the support is top notch.

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